Frequently Asked Questions
BackHearing FAQ
Q. What is the hearing care benefit?
A. Members are eligible to receive discounts up to 48% on name brand hearing aids through Hearing Planet. Members call the toll-free number to speak with a representative who will answer questions about hearing loss, hearing aids, pricing/payment options and arrange a hearing test appointment at the closest hearing provider. Members utilizing this program may also receive a free two year repair warranty on hearing aids, as well as a free one year supply of batteries and a 5% discount on future purchases of cartons of batteries. Furthermore through Beltone, members would receive a 15% discount and a free hearing test at over 1,200 Beltone locations throughout the US and Puerto Rico . In addition, a mail order program that offers discounts up to 60% on most brands is available in 42 states.
Q. How many times per year may I use my hearing discount?
A. There is no limit on the number of times you may use your discount card for any benefit.
Q. Will my spouse be covered with the same membership card?
A. Yes. This plan covers you, your spouse, and your legal dependants.
Q. Is the discount the same at all Beltone locations?
A. Yes. All Beltone locations will offer a 15% discount and a free hearing test.
Q. Will I have a selection of hearing aids from which to choose?
A. Yes, Hearing Planet offers 15 different brands and over 90 models through their 1000 plus providers. Beltone offers 70 models of hearing devices through 1200 Beltone locations.
Q. Are there payment plans for hearing aid purchases?
A. Yes, Hearing Planet offers 3 and 6 month same-as-cash, and financing up to 4 years at 12.96% with no early pay-off penalties. Approval is easy and takes just a few minutes over the phone.
Q. What states do not allow hearing aids to be bought through the mail?
A. At this time Colorado , Florida , California , Washington , Oregon , Massachusetts , Idaho , Missouri , and Texas restrict sales of mail order hearing aids.